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Finding the builder or remodeler who's right for you is not as simple
as picking up the Yellow Pages. Your home is more than a house.
It's also a major investment. You don't want to entrust that investment
to anyone less than a professional. Here are some tips from the
National Association of Home Builders that can help you get your
search started:
- Seek referrals from friends, family, neighbors,
co-workers and others who have recently had work done.
- Talk to independent trade contractors, building
materials suppliers, architects, engineers, home inspectors, and
local lenders.
- Contact trade associations such as the National
Association of Home Builders or you local area home builders association.
 Once
you have identified some strong candidates, contact your local or
state consumer protection agency and the Better Business Bureau
to find out if there are any unresolved complaints. You should also
contact your state's contractor licensing agency and state and local
building inspectors to verify that the builder or remodeler has
the appropriate license(s) and a clean record.
What to ask...
When interviewing prospective builders
or remodelers you'll want to ask questions about:
Business experience and management
Does the builder/remodeler...
- Maintain a permanent mailing address?
- Have a permanent phone number?
- Carry insurance?
- Have an established presence and a good reputation
in the community?
Construction and technical expertise
Does the builder/remodeler...
- Have a working knowledge of the types and ages
of homes in your area?
- Know the types of products and materials that would
be used in your project?
- Offer an array of options when selecting products
and materials?
- Offer a warranty?
Customer service
Does the builder/remodeler...
- Respond promptly to your inquiries?
- Listen to and understand your needs and wants?
- Encourage communication?
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